Customer Order Management Administrator

Kinetic PLC are proud to be supporting one of our clients in the recruitment of an Order Processing Administrator to join their team at their Peterborough site.This is a temporary opportunity to provide essential administrative support to the Customer Order Management team. The role is non-customer facing and focuses on processing orders, maintaining accurate data, and supporting the full order lifecycle to ensure smooth operations.Location: Peterborough (Hybrid - 3 days onsite)Contract: 6 monthsStart Date: May 2026Pay Rate: 12.82 per hourHours: 37.5 per week (flexible office hours)Key Responsibilities Process customer orders accurately and within set deadlines Allocate parts to orders within internal systems Prepare and distribute export and shipping documentation Maintain and update customer and order data to ensure accuracy Carry out data cleansing activities across systems Support order lifecycle tasks such as new customer setup and credit/debit processing Produce and distribute internal reports Provide general administrative support including filing, scanning, and document handling Identify and escalate any issues or delays in a timely manner Suggest improvements to processes where possible Performance Expectations Achieve a high level of accuracy in order processing Process around 24 orders / 90 lines per day Complete the majority of service requests within 4 hours Develop knowledge across multiple regions Skills and Experience Previous experience in order ..... full job details .....