Customer liaison office manager - Huyton

Job Specification: Customer Relationship / Business Development Administrator

Location: Huyton Office
Working Hours: 8:00 AM – 4:00 PM (Monday to Friday)
Pay Rate: £14 – £15 per hour

Overview

We are seeking a multitalented individual to join our team, combining strong administrative ability with excellent customer relationship management and business development skills. This role is ideal for someone who is proactive, organised, and confident in building relationships that support business growth.

• Customer Service & Liaison
• Act as the main point of contact for customer enquiries (basic to intermediate level).
• Provide customers with accurate delivery times and ETAs.
• Conduct regular follow-up calls with customers to confirm satisfaction and identify new business opportunities.
• Administrative & Cash Handling
• Handle cash transactions securely and maintain accurate records.
• Match delivery notes with invoices to ensure accuracy.
• Maintain and file essential paperwork in an organised system.
• Logistics Coordination
• Book vehicle transport and liaise with the Operations Manager to ensure timely deliveries.
• Assist in scheduling drivers and coordinating paperwork.
• Team Support
• Assist colleagues with daily operational and administrative tasks.
• Support business development activities through proactive communication with existing and potential customers.

• Previous experience in customer service, logistics coordination, or an administrative role (preferred but not essential).
• Strong organisational and time management skills.
• Excellent communication and interpersonal abilities.
• Competency in Google Drive.
• Ability to handle cash transactions responsibly.
• Attention to detail and a proactive approach to problem-solving.
• A collaborative mindset with the ability to support colleagues and contribute to business development.

Interested?

• Call: (phone number removed)

  • Or text ,,Customer office manager,, + your name on (phone number removed).