Customer Experience Manager

CUSTOMER EXPERIENCE MANAGER Location: Gloucester Salary: OTE Up to £40,000 Job Type: Full-Time, Permanent Looking for a role where your leadership skills are recognised, your customer service expertise is valued, and your career can continue to progress? If you''re an experienced Senior Service Advisor, Service Team Leader, or Service Manager looking to take the next step in your automotive aftersales career, this is an excellent opportunity to join a busy and successful dealership where customer satisfaction is at the heart of everything they do. This role offers the chance to lead a professional front-of-house aftersales team, influence customer experience, and play a key role in the continued success of the business. With excellent benefits, ongoing development, and genuine opportunities for career progression, it''s the perfect opportunity for someone ready to move into a customer-focused leadership position. WHAT''S IN IT FOR YOU? OTE Up to £40,000 Annual Leave Increases with Length of Service Colleague Referral Bonus Scheme Discounted Vehicle Purchase Scheme Discounted Servicing, Parts and Bodyshop Services Ongoing Training and Career Development Employee Wellbeing Support Retail and Shopping Discounts Free Eye Care Vouchers Full-Time, Permanent Position THE ROLE As Customer Experience Manager, you''ll lead the Service Reception team, ensuring customers receive an outstanding experience while driving operational efficiency and supporting the continued ..... full job details .....