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Permanent

Customer Care Technician - New Build Housing

Approach Personnel Ltd
Birmingham
money-bag £40000 - £44000/annum + Van + Tools + Package
Posted: 23 June 2026 (Yesterday)
Closing date: 23 July 2026
Ref: 225280497

Are you an experienced Customer Care Technician-with a background working within new build housing?

Approach Personnel are proud to be partnered with a regional new build housing developer, who are currently looking to hire a Customer Care Technician-to join them on a permanent basis to work on sites across the Birmingham area. As a Customer Care Technician, you will be responsible for carrying out snagging tasks on properties still within their warranty period and ensuring a quality customer journey along the way.

What''s in it-for you?

  • Basic salary upto -44,000 (D.O.E)
  • Access to a company van
  • 26 days holiday + bank holidays
  • Tools provided

What are we looking for?

  • Experience in a similar role for a-new build housing developer.
  • Experience across multiple trades.
  • Excellent customer facing experience.
  • A solid background in Carpentry is neccessary.

Key Responsibilities:

  • Attend to defects reported within the warranty period of purchasers and clients.
  • Ensure works are-completed to an excellent standard
  • Liaise with homeowners-and carry out effective back up cover to subcontractors.
  • Be responsible for health and safety to both operative and the occupants of the property.

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