Customer Care

Client Account Handler /Customer CareSalary: £25,000 - £30,000We''re working with a well-established, customer-focused organisation who are looking to welcome an Account Handler to their growing team, supporting a portfolio of agricultural clients across the local area.This opportunity is open to individuals with a background in the agricultural industry, those with knowledge of agricultural machinery and processes, or someone who has recently completed agricultural college and is looking for their first step into a long-term career within this sector. Training will also be provided.This is a varied, relationship-led role where you''ll be responsible for managing and supporting a set client base, ensuring their needs are met and that the service provided remains accurate, compliant and tailored to their individual requirements.You''ll be working closely with clients day-to-day, both over the phone and via email, as well as regularly visiting farms and rural businesses to build strong working relationships and gain a clear understanding of each client''s setup.Key responsibilities:Managing a portfolio of clients within the agricultural sectorActing as a first point of contact for queries, updates and general supportBuilding strong, long-term relationships through a proactive and personable approachReviewing client requirements and ensuring their current cover remains suitable for their needsMaintaining accurate client records and ensuring all information is compliant with ..... full job details .....