Customer Care Coordinator

Customer Care CoordinatorLocation: GlasgowHours: Full-time, PermanentSalary: Circa £26,400 (experience dependant) plus and benefits About the OpportunityAre you passionate about delivering outstanding customer service and taking ownership of the customer journey? This is a fantastic opportunity to join a well-established UK housebuilder as a Customer Care Coordinator, where your contribution genuinely makes a difference to homeowners and the wider business.This role sits at the heart of the customer experience function and is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in building strong relationships.What''s on OfferCompetitive salary and performance-related bonusLife assurance and contributory pension schemeHealth and wellbeing supportEmployee benefits platform with retail discounts and wellbeing resourcesA supportive, inclusive culture with a strong focus on personal developmentOpportunity to be part of a customer-focused business committed to quality and continuous improvementThe RoleAs a Customer Care Coordinator, you will play a key role in ensuring homeowners feel supported, informed, and valued throughout the after-sales journey. Acting as the main point of contact, you''ll coordinate the resolution of issues efficiently and professionally, working closely with internal teams and external contractors to deliver a high standard of service.You will manage your own portfolio of properties, maintaining clear ..... full job details .....