Temporary Customer Care Administrator (3 month FTC)

Temporary Customer Care AdministratorLocation: Glasgow (East)Length of Assignment: 3 monthsPay Rate: £14.00 per hourHours: Monday to Friday, 8:30am-4:45pmOffice Angels are proud to be supporting our client in recruiting a proactive and confident Customer Care Administrator to join their friendly and well-established team. This is an initial 3-month temporary contract with the potential for extension.About the RoleIn this role, you''ll provide first-class customer service and administrative support within a busy Customer Care team. You will manage a high volume of incoming calls, liaise with both customers and contractors, and ensure all information is recorded accurately within internal systems.Key ResponsibilitiesAnswer and manage incoming telephone callsSupport customers and contractors with queries and updatesProcess information accurately using internal systemsEnsure all records are correctly logged and kept up to dateWork collaboratively with the Customer Care team to deliver excellent serviceCalls can often be detailed and require thorough follow-up, so a strong attention to detail and accurate system updating are essential.What We''re Looking ForPrevious administrative and/or customer service experienceExcellent communication skillsAbility to handle involved calls and maintain accurate recordsConfident using MS Office and sales/CRM systems (e.g., Salesforce)If you are interested in this role and wish to be considered, please click apply!Whilst we''d love to get back ..... full job details .....