Customer Care Coordinator

Customer Care Coordinator Specialist Building Services Contractor (Insurance Re-instatement) Nazeing/ Hoddesdon, EN9 Permanent, Full time Salary: £35k - £40k DOE Start - ASAP Location: Office-based (Nazeing) Hours: Monday to Friday, 8:00am - 5:00pm About the Company: Our client has been established following more than 25 years of experience within the property and construction industry. They provide a comprehensive, fully managed building service to private individuals, developers, and main contractors. The business also works closely with insurance facilitators on building insurance claims and reinstatement projects.Values and Culture: The organisation operates as a friendly, family-owned business with a close-knit team that works collaboratively to deliver a first-class service and ensure high levels of client satisfaction. The company has been recognised for its performance, having won the NHBC Supplier of the Year Award for two consecutive years. A strong emphasis is placed on customer care, listening to client requirements, and delivering the most appropriate solutions. The business believes that excellent customer service is built on strong relationships, clear communication, efficiency, and consistently exceeding customer expectations.The Opportunity: The company specialises in insurance reinstatement works. Due to continued growth, they are seeking a dynamic individual who can thrive in a fast-paced environment while providing exceptional customer service and ..... full job details .....