Customer Care Co-ordinator

Customer Care CoordinatorNorthampton Immediate Start Long-Term Temporary Role 16.60 per hour 37.5 hours per week Monday to FridayAre you passionate about delivering outstanding customer service and building strong customer relationships? We''re looking for an organised and proactive Customer Care Coordinator to join a busy and supportive team on a long-term temporary basis.This is a fantastic opportunity for someone who enjoys a varied role, thrives in a fast-paced environment, and takes pride in providing a first-class customer experience.What you''ll be doing:Managing customer enquiries and providing exceptional customer service.Building and maintaining positive relationships with customers.Supporting customer onboarding and ongoing account management.Completing weekly compliance calls and accurately recording outcomes.Ensuring compliance processes are completed in line with company procedures.Liaising with internal teams to resolve customer queries quickly and efficiently.Maintaining accurate customer records and updating CRM systems.Monitoring outstanding actions and ensuring timely follow-up.Providing administrative support to the Customer Care team.Assisting with additional departmental tasks as required.What we''re looking for:Previous experience in a customer service or customer care role.Excellent communication and relationship-building skills.Strong organisational skills with the ability to manage multiple priorities.High attention to detail and a proactive ..... full job details .....