Customer Care Administrator

Customer Safety Administrator Location: BracknellSalary: £27,855 per annumHours: Monday to Friday, full-time hours Are you an organised and proactive administrator looking for a role where your work directly supports customer and building safety? We are currently recruiting for a Customer Safety Administrator to join an established organisation in Bracknell. This is a varied administrative role supporting important safety programmes across areas including fire safety, asbestos, lifting and water safety. You''ll play a key role in coordinating appointments, managing customer and colleague enquiries, maintaining accurate records and supporting the delivery of essential safety programmes. The Role As a Customer Safety Administrator, your responsibilities will include: Coordinating access appointments for customer safety programmes and risk assessments. Managing and prioritising enquiries from customers and colleagues via email, telephone and internal systems. Reviewing digital workstreams and identifying and escalating priorities to the wider Customer Safety team. Supporting annual programmes of work and recommendations arising from risk assessments. Allocating work, raising jobs and purchase orders, and liaising with internal and external customers. Producing regular reports and KPI information to support assurance and delivery. Collecting, inputting and maintaining accurate information across management systems. Working closely with teams and stakeholders to ensure ..... full job details .....