Customer Account Manager

Our client is seeking an organised and customer-focused Account Manager to support and manage key commercial marine accounts within a successful and growing business.This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and building strong client relationships in a fast-paced B2B environment. The role is service-focused rather than sales-focused, working closely alongside a dedicated sales team to ensure customers receive a first-class experience at every stage.The company offers excellent training, long-term career opportunities, and the chance to work within a well-established and highly respected organisation.The RoleAs an Account Manager, you will be responsible for the day-to-day management of key customer accounts and will act as the main point of contact for customer queries, orders, and account support.This is a busy and varied role where attention to detail, communication skills, and relationship management are essential.Key ResponsibilitiesDelivering a high level of customer service to key commercial accountsResponding to customer queries and providing timely updatesAssisting with order processing and tracking existing ordersWorking closely with internal departments to ensure service level agreements are achievedConducting order book reviews with key clientsSupporting the sales team with onboarding new customersBuilding strong relationships with customers to understand their business needsManaging customer ..... full job details .....