Customer Account Manager

Customer Account Manager£32,000 Monday-Friday 8:00am-4:30pm SheffieldAre you an experienced Customer Account Manager, Service Coordinator or Operations professional who enjoys building strong customer relationships and taking ownership from start to finish?Do you have the confidence to manage multiple priorities, coordinate operational activity and make commercially sound decisions that deliver the best outcome for both the customer and the business?If so, we''d love to hear from you.Benefits include:£32,000Private HealthcarePaid On-call allowance (approximately seven weeks per year)Monday-Friday 8:00am-4:30pmGenuine autonomy and ownership of your customer accountsLong-term career development with opportunities to progressThe OpportunityWorking closely with the Operations Director, you''ll become the main point of contact for your customers, coordinating everything from reactive breakdowns and planned maintenance to quotations, repairs and ongoing service requirements.This is a fantastic opportunity for someone who enjoys problem-solving, thrives in a fast-paced environment and takes genuine pride in delivering exceptional customer service.What You''ll Be DoingTake ownership of customer requests from enquiry through to successful completion.Coordinate engineers and internal teams to ensure work is completed safely, efficiently and on time.Manage reactive breakdowns, servicing, inspections, repairs and planned maintenance.Prepare and manage quotations while supporting their ..... full job details .....