Customer Account Manager £30k WFH

Are you passionate about building lasting relationships with customers? Do you thrive in a friendly and dynamic environment? If so, we have the perfect opportunity for you! Our client, a leading organisation based in Ashford, would like to recruit a friendly, proactive, and professional Customer Account Manager to join their team. Please find all the details below for you: Job title: Customer Account Manager Location: Ashford, Kent Salary: 30,000 The Team: Work alongside friendly colleagues in customer service and editorial departments, fostering collaboration and camaraderie. Hours: Monday-Friday, 9am-5pm Hybrid: Hybrid working for a healthy work-life balance (Once trained you will be in office Tuesday, Wednesday and Thursday and working from home on Mondays and Fridays) Benefits: 28 days holiday PLUS bank holidaysBUPA healthcare coverage after 3 monthsPension schemeExcellent training, ongoing support, and development opportunities Your daily duties will be to: Connect with existing customers through engaging check-in calls twice a year. Show them you care and are here to help!Provide insightful demonstrations that showcase the value of our clients services.Assist customers with their ledgers and invoices in the initial months to foster strong relationships.Transition into a full loyalty role after two months, becoming a key point of contact for our valued customers. You''ll be the ideal candidate for this role if you have: Account Management or Customer service ..... full job details .....