Customer Account Coordinator

A successful manufacturer of advanced products supplied to the aerospace, defence and automotive sectors has a new vacancy for a Customer Account Coordinator. You will build and develop close working partnerships with key customer accounts to ensure their needs are met, identify new commercial opportunities and that customers have a positive customer experience.

The Role

Develop long term relationships with key customers.

Be the main point of contact for customers and suppliers.

Communicating timely and accurate information to customers and production.

Liaising with operations and production to provide detailed information on orders.

Managing customer issues and resolve in a timely manner.

Negotiating order book changes with client as appropriate, including price and timing.

Raising and management of supplier and tooling purchase orders.

The Person

A confident communicator, you will have previous experience in a customer facing role.

Good influencing and negotiation skills and able to communicate with people at all levels.

High level of organisational skills and able to prioritise and manage own time.

Good IT Skills in Excel and Outlook.

Experience of working in a high pressure and fast paced environment.

High level or accuracy and attention to detail.