CRM Officer

Do you enjoy improving CRM systems so teams can work more efficiently? Are you confident managing data quality, supporting users and driving system improvements?We re recruiting a CRM Officer to join a respected membership organisation on a 12 month fixed term contract. This is a hands on role focused on CRM management, data integrity, user support and process improvement. Key ResponsibilitiesManage and triage a CRM ticketing systemMaintain data quality through cleansing and de duplicationLiaise with external technical suppliersDeliver CRM training to staffCreate reports, dashboards and insightsIdentify workflow inefficiencies and implement automationSupport GDPR aligned CRM governanceAbout YouExperience with Dynamics 365 CRMAdvanced ExcelUnderstanding of GDPRConfident communicator with strong problem solving skillsWhy Apply?Varied CRM role with real organisational impactHybrid working with central London baseSupportive, values led environment We will be reviewing CV s as they come through. Don t delay get in touch! We would be happy to share a more detailed job description and discuss the opportunity further.We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you. ..... full job details .....