CRM Manager - Braze

Job Tittle: CRM ManagerLocation: Belfast, Birmingham, Bristol, Chester, Edinburgh, Halifax, Leeds, London or ManchesterContract: 6 months - possibility for extensionJob Type: Full-timeWorking Pattern: Hybrid - at least 2 days per week in the officeRate: Highly ComparativeAbout the RoleWe''re looking for an experienced CRM Manager to drive customer engagement, retention and loyalty across UK and EEA markets.These roles will support the delivery of high-volume, multi-channel CRM campaigns and help maintain continuity across marketing and customer service communicationsIn this role, you''ll design, deliver and optimise multi-channel marketing campaigns, using customer data and insights to create personalised experiences throughout the customer journey.What We''re Looking ForHands-on Braze experience in CRM campaign management is essentialProven experience delivering CRM campaigns end to end across multiple communication channels.Background in fintech, E-commerce or direct-to-consumer businesses is essentialStrong analytical skills and experience evaluating campaign performance.Ability to create reports, interpret data and recommend improvements using Excel or Google Sheets.Excellent stakeholder management and communication skills.Experience managing multiple campaigns in a high-volume environment.Ability to work independently, take ownership and deliver results with limited guidance.Key ResponsibilitiesOwn the end-to-end delivery of multi-channel CRM campaigns across email, ..... full job details .....