CRM Database Manager

Overview

Join to apply for the

CRM Database Manager

role at

EMJ .EMJ is a values-driven company, first and foremost. We’re looking for ambitious individuals who take ownership of their professional growth. If you’re goal-oriented and driven to succeed, we’d love to hear from you. Read more about our values below.The Opportunity

As our CRM Database Manager, you’ll be at the centre of our database operations – supporting database growth, ensuring smooth day-to-day management, and delivering insights that help shape our marketing strategy. You’ll be the go-to expert for all things HubSpot, ensuring our data processes are top-notch and compliant with best practices.What’s in it for you

Enjoy

Bupa medical cashback

after passing probation and

Aviva private medical insurance

after one year, keeping you covered when it matters most.Our

Bike to Work scheme

helps you save money and stay active on your commute.Start with

25 days of holiday , plus an extra day for each year of service (up to 30 days!).From our

legendary Summer Ball

to festive Christmas celebrations, we love bringing everyone together.Enjoy

free breakfast and fresh fruit

to keep you energized.Get the chance to attend

amazing events in the Wembley box !Take advantage of a

1.5-hour gym lunch

and join company clubs, including

running, football, board games, and chess .Our

buddy program for new starters

ensures you feel at home from day one.Who you are

Combined Experience : You bring a solid background in database marketing, CRM management, or related roles.HubSpot Expertise : You are skilled in HubSpot, particularly in segmentation, workflows, and reporting.Analytical Acumen : You possess strong analytical skills and are proficient in using Google Analytics, SimilarWeb, and other data tools.Proactive and Data-Driven : You take a proactive, data-driven approach to identify trends and optimise marketing performance, aiming for continuous 1% gains.Clear Communicator of Insights : You can effectively translate complex data insights into clear and actionable strategies, ensuring a positive impact on marketing outcomes.What you’ll do

Database Growth : Develop and execute strategies to expand the EMJ database, including organic growth and paid initiatives.Database Management : Own the database, maintaining clean data, optimising retention, and ensuring seamless processes.Be Our HubSpot Expert : Ensure database health metrics are maintained, manage data workflows, and enhance customer journey processes.Data Insight and Reporting : Lead marketing dashboard reporting, analyse performance metrics, and provide optimisation recommendations.Business Impact : Use data to identify trends, propose solutions, and drive better results for both customer and client-facing initiatives.Key Information

Reports to:

Head of MarketingHours:

8.30am – 5pm, Mon-FriWorking pattern:

Up to 2 days flexibility to work from home (FT in office during probation)Location:

This role is based in our London/Moorgate officeWe offer a hybrid work environment, balancing office and remote work. To support your training and development during your initial three-month probation, this period will be fully office-based, five days a week. Following this, we anticipate a regular office presence of at least three days a week to maintain collaboration and team connection.About EMJ

EMJ''s purpose is to elevate the quality of healthcare globally, by supporting all healthcare professionals with free and easy access to medical journals and lifelong learning opportunities. We do this to create Gold Medal Winners, enabling healthcare professionals to become the best versions of themselves. Similarly we equip our employees with all the skills, tools and knowledge they need to be in the top 10% of what they do and create Gold Medal Winners in the company.At EMJ, we believe in…Taking care of your own: We all need to be

proactive

and responsible for our own actions. This will lead to an

inspiring

place to work that we are all

proud

of.Going the extra mile: Always give your best performance, this will create a team that is

different

to anything else, full of

hard working, gold medal winners .Entire buy in: Everyone has

loyalty

to our vision, values, culture, and the long-term goals of EMJ. We are committed to doing so in a

positive

and

passionate

way.Find out more about us and careers at EMJ.Application process:Your CV will be reviewed by the Recruitment team. If successful, we will be in touch to arrange a telephone call. Following this there will be a 2-stage interview process, one focused on competencies and one on the EMJ ..... full job details .....