CRM Data and Insights Analyst

Join a small, dynamic team and use your technical skills to play a pivotal role in our Data and Insights team as we support the wider organisation to better use and understand our data. CRM Data and Insights Analyst Job ref: CDIA Salary: £32,000 Location: Old Street, N1 7NH. Most office-based staff work hybrid, working part of the time in the office and part of the time at home. You will be a key member of the Data and Insights team, responsible for ensuring our data is accurate, complies with all relevant legislation and helps the wider team to make informed data driven decisions. You will be responsible for helping with the daily management and administration of the Dynamics CRM system and integrations with other systems, with a particular emphasis on supporting CPRE s fundraising, supporter care, and campaigning activities. You will ensure data accuracy through regular data cleaning, improvements, and de-duplication processes. In addition, you will provide timely and accurate data selections and create visual reports to support various organisational needs. Using your mathematical knowledge and statistical tools you will analyse data, providing interpretation and understanding the numbers within the models. Through this you will support the fundraising team to extract value from our Data Sets by identifying correlations in customer behaviours and giving propensities, leveraging both internal and external data. You will also work closely with the Finance Team. This is an ..... full job details .....
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