CRM and Data Insights Lead

The Talent Set are delighted to be partnering with Addenbrooke''s Charitable Trust (ACT) to recruit their new CRM and Data Insight Lead. Addenbrooke''s Charitable Trust (ACT) exists to make outstanding hospitals even better. By connecting generous supporters with pioneering projects, ACT helps fund innovation, research, technology, and improvements to patient care that go beyond the scope of NHS funding. Alongside supporting Addenbrooke''s and The Rosie hospitals, ACT is helping bring to life two transformational projects: the Cambridge Children''s Hospital and the Cambridge Cancer Research Hospital. As ACT enters an exciting new phase of growth, data and insight are playing an increasingly important role in helping the organisation understand supporters, strengthen fundraising performance, and maximise impact. The Role As CRM and Data Insight Lead, you''ll take ownership of one of ACT''s most valuable organisational assets, its CRM database (Donorfy), while championing the use of data and insight across the charity. Working closely with colleagues across fundraising, communications, finance and operations, you''ll help ensure ACT has the systems, processes and intelligence needed to make informed decisions and deliver exceptional supporter experiences. This is a varied role that combines CRM management, business intelligence, stakeholder engagement and data analysis. You''ll play a key role in embedding a data-led culture, helping teams use insight to improve performance, ..... full job details .....