Crisis Management Coordinator

FRENCH SELECTION (FS) Job title: Crisis Management Coordinator Location: Central London Salary: around 30,000 per annum depending on experience Ref: 5517M To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5517M The company: Global organisation delivering 24/7 emergency response, medical assistance, travel risk and security support services to clients worldwide. Main duties: Provide 24/7 monitoring of global events and coordinate effective emergency responses for clients by managing and triaging crisis situations from the operations centre. The role: - Monitor global events and identify potential medical, security, political, or natural disaster incidents affecting clients - Coordinate and manage emergency responses - Act as the primary point of contact for clients during assigned shifts, handling emergency calls and requests - Triage incidents and escalate critical situations to the appropriate internal teams or external partners - Support operational planning and assist managers during live crisis or major incident responses - Maintain accurate case records, documentation, and updates within internal systems - Liaise with third-party providers and support services to organise assistance, evacuations, or risk solutions for clients. The candidate: - Strong communication skills, including handling senior clients professionally - Ability to remain calm and effective in high-pressure situations - Excellent ..... full job details .....