Credit Controller and Customer Support

Credit Controller / Customer SupportLocation: Salford Quays / Hybrid Contract: Temporary 10 Weeks (Potential Extension) Start Date: ASAPHours: Monday - Thursday 9am - 5.30pm / Friday 9am-4pmManchester Staff are delighted to be partnering with a fast-growing and innovative media business with an established reputation across digital, creative, and commercial content sectors. Due to a busy period of growth, the business is now seeking a Credit Controller / Customer Support professional to join the team on an initial 10-week temporary contract, with the potential for extension.This is an excellent opportunity to join a collaborative and fast-paced environment where you will play a key role in supporting the finance function and maintaining strong customer relationships.The OpportunityAs a Credit Controller / Customer Support professional, you will be responsible for managing outstanding accounts, supporting customer queries, and helping to ensure an efficient and positive client experience.This role would suit someone who is proactive, organised, and confident communicating with customers and stakeholders at all levels.Key ResponsibilitiesManage the end-to-end credit control processChase outstanding invoices via phone and email in a professional and timely mannerBuild and maintain strong relationships with customers and clientsResolve payment queries and account discrepancies efficientlyAllocate payments and reconcile customer accountsSupport invoicing and sales ledger ..... full job details .....