Corporate Debt Assistant

Corporate Debt Officer - Local Authority (Hybrid Working)A local authority is seeking a proactive and detail-focused Corporate Debt Officer to support the effective administration, recovery, and management of a range of corporate debts. This includes Council Tax, Business Rates, Housing Benefit Overpayments, Sundry Debt, and other miscellaneous debt accounts.The successful candidate will ensure all recovery activity is delivered efficiently and in line with relevant legislation, regulations, policies, and procedures, while maintaining a high standard of customer service and stakeholder engagement.Key Responsibilities of the Corporate Debt Officer:Manage and recover a variety of corporate debt streams including Council Tax, Business Rates, and Sundry DebtEnsure compliance with all relevant legislation and internal policiesLiaise with internal departments, external stakeholders, and customers in a professional mannerSupport the delivery of the organisation''s values through effective communication and serviceParticipate in customer contact activity, including telephone handling and occasional court-related duties where required.Working ArrangementsHybrid working model (office-based and remote working)Fridays working from homeInitial training delivered in the office (Monday-Thursday) with a blended approach thereafterIncreased home working available following successful skills assessmentWorking hours: 9:00am - 5:00pm (core availability required.Training and Development for the ..... full job details .....