Control Room Operator

Control Rom Operator Darwen A fantastic opportunity to work in the UK s industry-leading independent fire and security specialist company, they are renowned for their expertise in design, supply and installation. My client is looking for a Control Room Operator to join their team at their remote monitoring centre in Blackburn.Package £26,666 (rising to £27,452 after successful completion of probation)Full time 4 shifts on / 4 shifts off (42 hour week 12 hour shifts) training and development programmes generous leave allowance company pension Mediash health planMain Responsibilities Managing controlled access to client sites using advanced Video Management SystemsMonitoring and responding to electronic alarm signals promptly and professionallyDelivering excellent customer care through clear and courteous telephone communicationLiaising with emergency services when required, following strict operational protocolsProducing clear, accurate, and timely written reportsWorking within a disciplined team environment with a focus on security and service excellence Knowledge and Experience A valid SIA CCTV License (Level 2 in CCTV Operations) EssentialMust be 18 years or older EssentialPrior experience in CCTV monitoring and a fast-paced environmentStrong communication skills written and verbalThe ability to stay composed in high-pressure situationsA flexible approach to shifts (including nights and weekends)Professionalism, accuracy in reporting, and a commitment to customer service ..... full job details .....