ROLE OVERVIEWWe are proud to be working alongside
Brand Access Solutions,
the UK''s leading scaffolding and access solutions provider, who require a highly competent
Contracts Manager
to join their
Ipswich Branch.The role comes with a
competitive base salary plus car / car allowance + bonus.JOB PURPOSETo oversee management of projects and ensure they are run and completed in accordance with the agreed contract terms, company procedures, with excellent customer service and within budget.KEY RESULT AREASCompletion of contracts, within company procedures, to programme and within budgetAchievement of targets set for revenue, labour costs, profit and AFREnsure quality workmanship and customer service, with high levels of customer satisfactionEnsure compliance with company proceduresThe safeguarding of company equipment and materialsPromote a safety culture across project teamsKEY RESPONSIBILITIESManage and give leadership to the Site Service Managers and/or site teams, including recruiting and developing individualsMonitor progress to ensure that contracts are being progressed safely, within budget and to programmeOversee the recruitment and management of site based operatives, ensuring the optimum level of skill mix is maintained, quality workmanship and superior levels of customer service are provided on site, maximum productivity is obtained and employee relations issues are resolvedEnsure effective communication between the branch and site teamsAttend site where required, promoting a positive image of the company to customers and employeesEnsure all employees, sub-contractors and visitors are in compliance with Health and Safety policies, procedures and practiceAchieve the target AFR, ensuring that any accident or near miss is properly investigated and accurately recordedFoster positive customer relationships and resolve any customer issues arising to mutual satisfactionEnsure that regular scaffold inspections are carried out to monitor compliance with safety standardsEnsure all works are completed to company standards prior to hand-overEnsure that all documentation is completed accurately and to the agreed timescales, (including timesheets and handover certificates)Provide any required support to the billing processPlan material and labour requirements for new jobs. Attend pre-contract meetingsProvide information to the Regional Manager and/or Operations Manager for forecasting revenueOversee control of labour costs. Ensure action plans are implemented to reduce labour where targets are being exceededProvide information and reports as requested by the branch and central teamsSupport and promote a team culture and company valuesKEY WORKING RELATIONSHIPSInternal Responsible to Operations Manager or Regional Manager. Liaising closely with colleagues in the branch, safety and operations teams.External Key customer and site contacts.PERSONAL ATTRIBUTESTechnical knowledge and experience working within the scaffolding sector.Sound knowledge of site work, procedures, products and the application of health and safety.Experienced in managing employees.Able to build and maintain good customer and employee relationships.High level of self discipline and a clear commitment to achieving results.Ability to work under pressure.Can remain objective when dealing with and resolving ..... full job details .....