Contact Centre Service Advisor - Newcastle

Contact Centre Service Advisor Newcastle

Were looking for a Customer Service Advisor to join our team, with a key focus on handling more complex customer enquiries and complaints.

This role plays a vital part in delivering against our core KPIs, including First Time Resolution (FTR), NPS, quality, productivity and Sales Through Service (STS). Youll manage a range of customer contacts, with a ..... full job details .....