Contact Centre Operator - Customer Service

Step into a fresh opportunity with The Best Connection, now recruiting for a dynamic and fast-growing call centre in Rawtenstall. This is no ordinary office-think modern, vibrant workspace, a supportive team culture, and real scope for progression from day one. Whether you''re starting your career or ready to take the next step, this is your chance to join a company that invests in young professionals and rewards ambition.Temporary Operational Support Assistant RawtenstallWe are delighted to be recruiting for a Temporary Operational Support Assistant for our client in Rawtenstall.This is a fantastic opportunity to work with a forward-thinking care provider that empowers people to live independently in their own homes. If you''re organised, proactive, and passionate about delivering excellent customer service, we''d love to hear from you.The RoleAs an Operational Support Assistant, you will play a key role in supporting day-to-day operations and ensuring service users receive timely, effective support.Your responsibilities will include:Acting as the first point of contact for enquiries, referrals, and TEC equipment installationsProviding operational support including answering calls, data entry, booking appointments, and distributing informationScheduling technician visits efficiently and optimising appointment routesLiaising with service users, families, GPs, nurses, social workers, and community organisationsLearning to triage TEC equipment issues and carrying out basic ..... full job details .....