Conference and Events Manager

andnbsp;Conference and Events Manager - 4* hotel - Glasgow

• Good salary



• 40 hour week contract



• Progression opportunities within the company



• City centre



• Discounted rooms and Fandamp;B company wide for you and your friends and family



• Meals on shift

We''re looking for an experienced Conference and Events Manager to oversee our events department, ensuring high standards and memorable guest experiences every time. This role combines strategy, operations, and team development to deliver outstanding results.andnbsp; You will be a Conference and Events Manager who has experience in this role and who excels in managing people.andnbsp; You will also be experienced with large functions and multiple functions running at the same time.

About the Role

As Conference and Events Operations Manager, you''ll take ownership of the events department, leading your team to exceed service expectations while managing budgets, sales targets, and operational standards. Reporting to the Operations Manager and General Manager, you''ll drive our brand values and customer-focused approach while ensuring budgeted profitability and growth.

Key Responsibilities

• Lead and manage the events department, ensuring an exceptional guest experience and a professional team image.



• Oversee budgets, financial targets, and forecasts, tracking departmental revenue, costs, and profitability.



• Ensure effective stock control and payroll management, aligning resources with business needs.



• Drive a culture of service excellence, addressing feedback, reviewing customer reports, and improving standards.



• Train, develop, and mentor your team, conducting performance reviews and fostering career growth.



• Maximise sales through promotional initiatives, departmental selling culture, and proactive engagement with guests.