Compliance Customer Liaison Officer

Compliance Customer Liaison OfficerMacclesfield £32,000 per annum37 Hours per weekWe''re a housing provider in Macclesfield with over 5,000 properties across East Cheshire and the surrounding areas. We''re ambitious with plans to build more homes, regenerate local areas and invest in our properties. We provide housing to those in housing need and aim to be a great landlord for our customers. A fantastic opportunity has arisen for a Compliance Customer Liaison Officer to join our team. The key responsibilities of the role will be to assist the Compliance team by providing an effective and efficient customer liaison service, acting as a main point of contact for residents in relation to statutory and planned compliance activity, (for example gas safety, electrical safety, fire safety and other property compliance requirements), with a particular focus on engaging customers and securing access to hard-to-access properties. You will also support the planning, coordination and delivery of compliance programmes, driving high levels of tenant satisfaction through proactive communication, education and reassurance regarding compliance requirements. This role is expected to be office and site based, with a minimum of one day per week working from our office and a minimum of one day per week working on site (subject to service need). We can offer you: 29 days holiday per year plus birthday leave and Bank Holidays A great pension scheme that''s tailored to suit your needs A focus on ..... full job details .....