Complex Manager

Lead the heartbeat of the park. At Parkdean Resorts, we''re searching for a proactive and inspiring Complex Manager to take charge of our multi outlet food, beverage, and retail operations. This is a high impact leadership role where you''ll shape exceptional guest experiences, drive commercial success, and build talented teams across a vibrant, fast paced environment. As our Complex Manager, you''ll be the senior leader for all food and beverage and retail operations on park. You''ll maximise revenue, deliver outstanding service, and ensure all outlets operate efficiently, safely, and profitably. From team development to commercial performance, you''ll oversee every element of the operation, championing high standards and continuously identifying opportunities to grow and improve. As part of this role, you will be required to obtain and hold an appropriate SIA licence. Parkdean Resorts will support you with the process and associated costs. What you will be doing Leading, managing, and developing all food, beverage, and retail teams, creating a high performance, guest focused culture. Achieving budgets and margins across all outlets through strong stock control, payroll management, cash handling, and cost controls. Completing stock takes, line checks, audits, and reporting on results - taking corrective action when needed. Driving exceptional guest experiences by embedding service quality, consistency, and operational excellence. Recruiting, inspiring, training, and ..... full job details .....