Complaint handling and Order processing

Temp Customer Service and Order Processing Administrator St Albans (office-based - own transport required) Start 6 July 4/5 days per week full time weekdaysImmediate opportunity for a hands-on temp to support a busy, friendly team. Varied role combining customer service, order processing, and admin.Key DutiesManage customer complaints inbox - respond, resolve, and arrange replacementsLog and track complaints accurately on ExcelPack and dispatch goodwill replacements via courierFlag repeat product issues to managementSend faulty items for investigationLiaise with sales on stock for customer resolutionsSupport the team with order processing transactionsGeneral office admin, filing, post handling - and teas and coffees!What We''re Looking ForCustomer service and order processing experienceConfident handling complaints professionallyStrong Excel skills and data input accuracy Reliable, organised, and happy to pitch in with other office dutiesAvailable immediately from 6 July with no immediate planned leaveThe RoleSmall, open-plan teamFully office-basedRural location - driving essential Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy.Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you ..... full job details .....