Community Host / Customer Experience Executive

Community HostLocation: Reading Salary: 27,000Contract: Full time 40 HoursWe''re looking for an enthusiastic and customer-focused Community Host to join our dynamic workspace in Reading. If you have a passion for delivering exceptional customer service, creating memorable experiences, and building strong relationships, this could be the perfect opportunity for you.As the first point of contact for members, clients, and visitors, you''ll play a key role in creating a welcoming and professional environment while supporting the day-to-day operations of a modern flexible workspace.What you''ll be doing:Delivering outstanding front-of-house customer serviceWelcoming members, guests, and visitors with professionalism and warmthSupporting meetings, events, and networking activitiesBuilding strong relationships within the business communityManaging meeting rooms and ensuring facilities are presented to the highest standardsSupporting centre operations, administration, and occupancy growthIdentifying opportunities to promote additional services and membershipsWhat we''re looking for:Previous experience in hospitality, customer service, events, coworking, serviced offices, or reception environmentsExcellent communication and interpersonal skillsA proactive and positive approach to problem-solvingStrong organisational skills and attention to detailConfident using Microsoft Office and booking systemsA genuine passion for creating exceptional customer experiencesWhat''s on ..... full job details .....