Full time

Community Host / Customer Experience Executive

Pertemps Reading
Reading, RG1 2QR
money-bag £27000 per annum
Posted: 10 June 2026 (Today)
Closing date: 10 July 2026
Ref: 60139931

About the Role

As a Community Host / Customer Experience Executive in Reading, you will be the primary contact for members and visitors, ensuring a welcoming and professional atmosphere within a flexible workspace. This full-time position, offering £27,000 per annum, involves delivering front-of-house service, supporting meetings and events, and fostering strong relationships. Your role is central to daily operations, requiring a customer-focused approach and a talent for creating memorable interactions. Building connections and maintaining a positive environment are key responsibilities, making this an ideal role for someone dedicated to exceptional service and community engagement.

Community Host
Location: Reading 
Salary: £27,000
Contract: Full time | 40 Hours
We're looking for an enthusiastic and customer-focused Community Host to join our dynamic workspace in Reading. If you have a passion for delivering exceptional customer service, creating memorable experiences, and building strong relationships, this could be the perfect opportunity for you.
As the first point of contact for members, clients, and visitors, you'll play a key role in creating a welcoming and professional environment while supporting the day-to-day operations of a modern flexible workspace.
What you'll be doing:

  • Delivering outstanding front-of-house customer service
  • Welcoming members, guests, and visitors with professionalism and warmth
  • Supporting meetings, events, and networking activities
  • Building strong relationships within the business community
  • Managing meeting rooms and ensuring facilities are presented to the highest standards
  • Supporting centre operations, administration, and occupancy growth
  • Identifying opportunities to promote additional services and memberships
What we're looking for:
  • Previous experience in hospitality, customer service, events, coworking, serviced offices, or reception environments
  • Excellent communication and interpersonal skills
  • A proactive and positive approach to problem-solving
  • Strong organisational skills and attention to detail
  • Confident using Microsoft Office and booking systems
  • A genuine passion for creating exceptional customer experiences
What's on offer:
  • Excellent benefits package
  • Career development opportunities
  • Friendly and supportive team environment
  • Modern, vibrant workplace in Reading
If you're a people person who enjoys working in a fast-paced, customer-focused environment and wants to be part of a growing business community, we'd love to hear from you.
Apply directly or call 01189598078.

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