Commercial Reservations Manager

Commercial Reservations ManagerPoole, Dorset£40,000 - £45,000 + BonusFull-time Office-basedAn established, fast-growing organisation specialising in complex accommodation solutions is seeking an experienced Commercial Reservations Manager to lead their commercial enquiry and reservations function. This is a senior-level position suited to a driven, commercially astute sales leader who thrives on achieving results, developing B2B relationships, and shaping strategy in a high-growth environment.The RoleAs Commercial Reservations Manager, you will take ownership of the end-to-end commercial performance of the reservations and enquiry pipeline. You will drive structured sales processes, optimise pricing and yield, and build long-term corporate relationships to maximise revenue, retention and profitability.You will lead a high-performing team, developing a culture centred on accountability, conversion and commercial excellence, while collaborating cross-functionally to ensure seamless delivery and outstanding client satisfaction.Key ResponsibilitiesCommercial LeadershipManage and develop the commercial enquiry and reservations team.Embed structured sales processes, KPIs and conversion standards.Personally close complex or high-value B2B opportunities.B2B Sales and Account GrowthBuild and deepen relationships across corporate, relocation, healthcare and agent sectors.Secure repeat, contracted and volume-based business.Represent the business at client meetings, industry events and ..... full job details .....