Commercial Operations Director - Analytics

Overview

This role can be based at either our Staines Upon Thames or Cheadle office locations.ESI Commercial Operations Director - Business Analytics / Business AutomationSummary

The ESI (Employer Services International) Commercial Operations Director is responsible for developing, executing and managing projects, programs and initiatives that support our the ESI Sales Organisation. The role will be responsible for developing and managing the strategy to provide key business analytics and insights to support our sales performance management and operational goals.Essential Responsibilities

Working with the WW data insights team build, develop and maintain data models, reporting systems, data automation systems, dashboards and performance metrics support that support key business decisions.Partner with Sales Leaders on visibility of evaluating performance/KPI’s via internal analytic tools, presenting written recommendations and insights to key stakeholders.Examine, interpret and report results of analytical initiatives to various stakeholders as requiredOversee the data/report requests process: tracking requests submitted, prioritisation, approval, etc.Communicate results and business impacts of insight initiatives to key stakeholdersLead cross-functional projects using various data modelling and analysis techniques to discover insights that will guide strategic decisions and uncover optimisation opportunities.Act as the policy point of escalation for all BU’sDeveloping, executing and managing projects, programs and initiatives that support ESI SalesPerform special projects/ ad-hoc operational requests as assignedExperience

Business Excellence, BPI or Lean track record of deliveryLeadership experience of teams in a matrix organizationData Analytics (Six Sigma, Predictive Analysis, Market Analytics)Project management qualifications preferredTeam player with excellent collaboration and problem-solving skillsStrong working knowledge CRM or Data System (e.g., Siebel / SFDC) including, data management skillsProficient in business English and a secondary language, both oral and written an advantageStrong working knowledge of creating and updating Tableau reportsExcellent computer skills are essential (including MSN Office: PowerPoint, Excel)Education

Bachelors degree ..... full job details .....