Commercial Account Handler

Job Title: Commercial Account Handler Location: Watford, Hertfordshire Salary: Circa £40,000 - £55,000 Reports To: Commercial Manager / Account Director Job Purpose We are looking for an experienced Commercial Account Handler / Supervisor to manage a portfolio of commercial insurance clients while providing day-to-day support and oversight to a team of Account Handlers. This role suits a senior handler ready to step into a supervisory position, or an existing supervisor looking to remain hands-on with clients. Key Responsibilities Client and Account Handling Manage a portfolio of commercial insurance clients, delivering a high standard of service Handle renewals, new business, mid-term adjustments, and policy documentation Act as a key point of contact for clients, insurers, and internal stakeholders Negotiate terms with insurers to secure competitive and appropriate cover Support Account Executives and Account Directors with client servicing Supervisory and Team Support Provide guidance and support to Account Handlers, acting as a point of escalation Assist with workload management and prioritisation within the team Support onboarding and development of junior team members Ensure team adherence to FCA compliance, procedures, and service standards Compliance and Administration Ensure all documentation and processes meet FCA and internal compliance standards Maintain accurate client records and management information Experience and Skills Required Essential 4+ ..... full job details .....