Commercial Account Executive - FMCG

Great opproutnity to join a successful growing food business supplying the major UK retailers.-

This role is based in Central London and offers hybrid working.

The Junior Account-Manager will provide-commercial and administrative-support to the-Account Management team, helping to maintain-strong customer relationships-and ensure the-efficient delivery of product-to-customers across the-UK.

The role is-responsible for supporting-the day-to-day-management of customer-accounts, coordinating-with internal departments-and suppliers, monitoring-product availability and-performance, and assisting-in delivering commercial-objectives. This-position provides an-excellent opportunity to-develop the skills-and knowledge required-to progress into-a full Account-Manager role.

Key Responsibilities

Customer Account Support

• Support the management-of key retail and-foodservice customer accounts.
• Assist in maintaining-strong customer relationships-through professional communication-and timely responses.
• Prepare quotations and customer reports.
• Monitor customer forecasts-and communicate changes-to relevant internal-teams.
• Support customer reviews, meetings and-presentations.
• Maintain accurate customer-records and information.
• Produce weekly sales-reports, analysis-and performance updates.
• Assist in managing-promotional activity and-pricing changes.
• Monitor sales performance-against budgets-and forecasts.
• Ensure commercial documentation-is accurate and-up to date.

Supplier & Grower Collaboration

• Build effective working-relationships with growers, suppliers and service-providers.
• Coordinate supply requirements-with the supply chain team.
• Monitor product availability-and communicate potential-supply issues.
• Support negotiations where-appropriate under the-guidance of senior-colleagues.
• Assist in resolving-supply or service-issues promptly.
• Liaise with Procurement, Technical, Planning, Operations-and Logistics teams-to ensure customer-requirements are met.
• Support the resolution-of delivery issues, shortages-or quality concerns.

Commercial Performance

• Develop an understanding-of product costs, margins and profitability.
• Monitor market trends, pricing and competitor-activity.
• Identify opportunities to-improve-service levels and-commercial performance.
• Support the delivery-of departmental sales-and margin targets.
• Support food safety, quality assurance and-traceability standards.
• Maintain confidentiality-of commercial information.

Candidate Requirements

• Excellent communication-and interpersonal skills.
• Strong organisational and-time management abilities.
• High level of-accuracy and attention-to detail.
• Good analytical and-numerical skills.
• Competent in Microsoft-Office, particularly Excel, Outlook and Word.
• Ability to work-in a fast-paced environment and-manage multiple priorities.
• Professional, proactive-and customer-focused-approach.