Collections Executive

Collections Executive£25,000 Basic + Realistic OTE £37,000 Monday - Friday Career ProgressionReady to join a growing business when your contribution is recognised, your development is supported, and your earnings reflect your success?We''re looking for a motivated Collections Executive to join this expanding team. If you enjoy speaking with customers, finding solutions, and delivering excellent service, we''d love to hear from you. What''s in it for you?Monday to Friday, 9am to 5:30pm£25,000 basic with realistic first-year earnings of £37,00020 days holiday plus Christmas and New Year shutdown, your birthday off, and the option to purchase additional leaveAccess to BHSF healthcare benefitsDeath in service coverApprenticeship and online training opportunitiesClear career progression pathwaysCasual dress days and regular team socialsLong service recognition awardsFree on-site parkingDiscounted travel optionsThe roleAs a Collections Executive, you''ll work closely with customers to agree on payment solutions while delivering a positive customer experience.Making outbound calls to discuss outstanding balances and agree on payment arrangementsBuilding positive relationships with customers and providing excellent serviceHandling inbound calls and resolving account queries professionallyTaking secure payments over the phoneMaintaining accurate and up-to-date customer recordsWorking towards individual and team performance targetsWhat we''re looking forPrevious experience in a ..... full job details .....