Collections Assistant

Job Title: Collections AssistantLocation: Birmingham Salary: £24,521 - £26,093 per annum - SS1Job type: Permanent; full-timeUCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role:To carry out debt collection activities efficiently and effectively in line with the current organisation''s policies and procedures. To monitor assigned accounts and identify overdue payments or unallocated balances. The role will involve communicating with debtors via phone, email and in person to determine the reasons for non-payment and following processes to find resolutions.The successful candidate will demonstrate:Excellent customer serviceAccuracy and attention to detailProblem solving and finance experienceAbility to work on own initiative and part of a team So, if you are interested in joining us, apply now.Benefits:Generous allocation of annual leave29 days'' paid leave per year12 Bank Holidays and Concessionary DaysExcellent Local Government/Teachers'' Pension SchemeEmployer Contributions - 20.9%Subsidised private healthcare provided by Aviva including a Digital GP Service.Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement supportAnnual health MOTs with our Registered NurseExcellent staff development opportunities including professional qualification sponsorshipA variety of salary sacrifice schemes including technology home and cycle.Heavily-subsidised on-site car parking in central ..... full job details .....