Cloud Support Engineer and Team Coordinator

Cloud Support Engineer and Team CoordinatorLondon Circa £40k Office-based (with occasional travel)This is a hands-on role within a small, technically focused MSP where you''ll have real involvement in how things are run not just picking up tickets, but improving systems, supporting clients, and helping keep everything moving behind the scenes.You''ll be working closely with the Managing Director and a team of experienced engineers, supporting a range of client environments across cloud, infrastructure, and security. It''s a varied position with a mix of technical delivery, customer interaction, and internal coordination.The roleDay to day, you''ll be supporting and developing client cloud environments, with a strong focus on the Microsoft stack. That might mean improving deployments through scripting, keeping infrastructure and security information accurate, or rolling out updates across firewalls and network devices.You''ll also act as a reliable escalation point for more technical issues particularly around networking and firewalls while working closely with the support team to make sure service quality stays high.Alongside the technical side, there''s an element of coordination. You''ll help keep things organised across the engineering team, making sure people have what they need, tracking changes in services or pricing, and supporting the general day-to-day running of a busy MSP environment.Client interaction is a key part of the role as well. You''ll build relationships ..... full job details .....