Clinical Operations Manager

About Eucalyptus

We’re building the world’s largest international digital healthcare company. Eucalyptus is the company behind Juniper and Compound, two of the world’s largest weight management programmes combining GLP-1 medication with a tailored nutrition and exercise programme, supported by our multidisciplinary care team of prescribers, health coaches, dietitians, nurses and pharmacists. Our published clinical research demonstrates that our approach increases the likelihood of significant weight loss during treatment with Juniper. Since launching, we’ve grown fast to support millions of patients.In the last 12 months: we grew the size of our patient base in the UK, received selective NICE endorsement for our holistic approach to obesity management, and grew our team from 50 to 200. Globally, we grew revenue by over 120% YoY, while reducing cash burn by 90% YoY, with over $100M USD raised from global investors. In 2025, we plan to support hundreds of thousands of patients and launch into new conditions, demographics, and geographies as we move towards a preventive healthcare ecosystem.About The Role

Clinical Operations is at the heart of what we do as a healthcare business. We are seeking an experienced Clinical Operations Manager to support the safe and effective scaling of this function as our patient base expands across a growing range of conditions and treatments. You will take charge of our UK prescriber workforce (100+ FTE and growing), ensuring clinicians are supported, empowered, and performing at their best. You will manage workforce planning and rota design, drive performance, uphold clinical standards, and embed the systems and oversight that enable scale. This role reports to the Director of Clinical Operations UK and works closely with senior leaders across Clinical, Operations, Product, and Data teams. While focused on the UK, the role has potential for cross-market leadership as we expand across Europe and beyond.What You’ll Be Responsible For

Lead and inspire the UK prescriber team, driving engagement, setting high standards, and ensuring clinicians have the tools and technology to deliver outstanding patient care.Elevate performance and quality at scale by using data, automation, and real-time feedback to improve clinical outcomes, safety, and efficiency.Build systems that power growth by designing scalable scheduling, onboarding, and workforce management processes with automation and technology.Collaborate across Clinical, Operations, Product, and Data teams to solve problems quickly and launch new services smoothly, creating an environment where prescribers thrive.What We Expect From You

Own prescriber scheduling, performance, and development to deliver safe, efficient care at scale.Uphold high clinical standards through performance management, audits, and coaching while balancing commercial goals on efficiency, cost, and conversion.Bring structure and data-driven decision-making to clinical operations, leveraging automation and AI to streamline processes.Play a key role in rolling out new services across brands, ensuring prescribers are trained and workflows are ready from day one.About You (Who You Are)

Skills and Experience

Operator with clinical depth – 5+ years in healthcare operations or clinical management in digital health, startups, consulting, or tech-enabled healthcare.Built for scale – Experience managing clinical teams in high-growth settings with rota management and workforce planning for safe care at volume.Operator’s mindset – Ability to balance day-to-day execution with process improvement and measurable outcomes.Data fluent – Comfortable using clinical and operational data to drive insights and improvements.Tech and automation savvy – Experience with tech-enabled workflows, automation, or AI to improve efficiency or safety.Clinically credible (preferred, not essential) – Registered clinician (GMC or equivalent) or close collaboration with prescribers and multidisciplinary teams.Behaviours and Attitudes

Acts like an owner – Takes responsibility for workforce and patient outcomes and knows when to lead from the front.Relentlessly patient-first – Motivated to improve care quality and patient outcomes.High standards, low ego – Moves fast, maintains excellence, and delivers feedback with accountability.Systems thinker, clear communicator – Distills complexity into clear, actionable plans and aligns others through structure.Resilient and focused – Thrives in pace and ambiguity and gets things done.Curious and impact-driven – Seeks better ways to deliver outcomes at scale.So, why join Eucalyptus?

Make a real impact, fast – We work openly to learn and iterate, delivering high-quality outcomes while improving patients’ lives from day one.Career growth support – Regular feedback, bi-annual reviews, a professional development budget, and leave support to help you level up.Collaborative, passionate team – Autonomy to tackle meaningful problems with colleagues who care about patients.Benefits include:Employee options programmeMonthly wellness allowanceYearly personal development budget and extra leave25 days holiday + bank holidays with enhanced parental leaveOffice with regular socials and activitiesMacBook and moreHear from our team or follow us on Instagram @eucalyptus.healthAt Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives. When you apply, please let us know of any reasonable adjustments you may need during the interview process.Seniority level

Mid-Senior levelEmployment type

Full-timeJob function

Management and ManufacturingHealth and Human ..... full job details .....