Client Services Manager

We are seeking an experienced Client Services Manager Contingent Workforce to join our clients Corporate Services procurement team. This is a key manager-level role responsible for overseeing the operational delivery, contractual performance, and continuous improvement of a Managed Service Provider (MSP) programme supporting a contingent workforce. Working closely with the Senior Contract Manager, you will play a central role in ensuring the effective commercial and contractual management of the MSP partnership. You will help drive service excellence, governance, compliance, and value creation across the non-permanent workforce supply chain. This role requires a strong background in Managed Service Provider (MSP) or Recruitment Process Outsourcing (RPO) environments, with experience managing contingent workforce programmes and complex supplier relationships. You will act as a strategic partner to internal stakeholders, ensuring the MSP delivers against contractual commitments while continuously enhancing service delivery and workforce solutions. Key Responsibilities • Support the Senior Contract Manager in overseeing the delivery and performance of the MSP programme managing the organisation s contingent workforce. • Provide contractual oversight and commercial governance, ensuring supplier performance aligns with contractual obligations, service levels, and compliance requirements. • Act as a key interface between internal stakeholders, procurement, HR, and the MSP to ..... full job details .....