Client Services Delivery Manager

Client Service Delivery Manager London (3 days onsite) £650 per day - UMB 9-month contractWe are seeking an experienced Client Service Delivery Manager to support key, established client relationships within a leading global financial services environment.This is a senior, client-facing role focused on end-to-end service delivery across multiple operational areas, including fund administration, transfer agency, and fund accounting. The position sits within a well-established, high-performing team and offers exposure to complex client environments and senior stakeholders.The RoleYou will act as a senior point of contact for service delivery, overseeing the coordination of internal teams and ensuring a consistent, high-quality client experience.Key responsibilities include:Managing overall client service delivery across multiple business linesActing as an escalation point for client issues, ensuring timely resolutionOverseeing multiple concurrent service matters and driving them through to completionCoordinating cross-functional teams to ensure alignment and delivery consistencyBuilding strong relationships with senior client stakeholdersSupporting service reviews, monitoring delivery performance, and identifying areas for improvementMaintaining oversight of ongoing client activity to proactively mitigate risk and prevent escalationWhat We''re Looking ForStrong experience within financial services, ideally within client service, operations, or service deliveryBroad ..... full job details .....