Client Relationship Manager

We are looking for a Client Relationship Manager (Subject Matter Expert) to act as an industry expert within various product ranges, offering consultancy and expertise as a way of adding value to the client. The purpose of the Client Relationship Manager role is to grow accounts in both revenue and profitability through a diverse range of activities and developing relationships with both customers and suppliers.Job Role of Client Relationship Manager:Accountable for building and managing relationships with internal customers and external customers such as non-commercial relationships (hotel operations, health and safety, public health, housekeeping).Accountable for nurturing an account to ensure it grows to its full potential.Work closely with clients to ensure involvement with their strategic planning and how we can support.A good working knowledge of product creation and delivery, change control, product definition and change management processes.Excellent communication and interpersonal skills, with influencing and engagement skillsWorking closely with the internal account support to ensure customer expectations are met and products are delivered on time.Influence the direction of accounts you look and after and proactively engage with the client to decide on the appropriate range of products they require.Research sufficiently to enable you to act as the industry expert, thereby offering clients consultation on relevant products and processes.Proactively work with ..... full job details .....