Client Relationship Manager - Hyper growth SaaS company driving ethical business

Client Relationship Manager - Hyper growth SaaS company driving ethical business

Job SectorBI / SaaS / Research / ITContract TypePermanentLocationLondon (2 days a week) + Working from HomeUp to £43k basic + equiv. of 22% of basic in commissionJob ReferenceMedia IQ-Ethics10312Do you have 3+ years account management experience?Want to work for a hyper-growth, ethical and entrepreneurial SaaS company?Are you a solutions-led sales professional?If yes, please read on....About the CompanyA hyper-growth SaaS/business intelligence companywhich helps global businesses to gain transparency across their full supply-chain and ensure that suppliers at every level, are operating in a sustainable, responsible and ethical manner, thereby protecting (and respecting) their employees, the environment and therefore the business from risk. Theyprovide the world’s leading technology platform and innovative tools for companies to source responsibly and operate sustainably....and they have a 96% renewal rate!All profits are re-invested into business growth with a vision to drive organisations globally to improve the lives of the people they impact, so it presents a really unique opportunity for someone to join an incredible business which ultimately exists to improve the lives of millions of workers.The company''s close-knit team is diverse, passionate, friendly and customer-focused.The Role of Client Relationship ManagerThe Client Relationship Manager the purpose of your role is 2-fold:To nurture solid relationships with your 75 clients, helping them to use the system and gain maximum value from it. Therefore you may be running demos, doing training for onboarding, providing advice or simply problem solving....you will be their go-to "trusted advisor".You will be targeted with Up-Selling and Cross-Selling opportunities to your client base, with the aim of growing their overall revenue spend each year. Therefore you will be aiming to expand your network of stakeholders beyond the customer’s Responsible Sourcing teams to build and demonstrate value to the wider business.Your accounts will span FMCG, retail, ecommerce and similar sectors, and you will be building relationships with the Head of Supply Chain/Hd of Procurement or similar.Requirements for this Client Relationship Manager position3+ years of relationship or account management sales experienceOutgoing and proactiveConsultative approach to selling with strong questioning abilityProven experience of handling clients, and retaining businessConfident and articulateStable career historyA knowledge or logistics, supply chain, FMCG, or the retail sector is advantageousIf you think that you could be the Client Relationship Manager we are looking for, please apply and a consultant will be in touch if you make the initial ..... full job details .....