Client Relationship Manager and High Jewellery Grand Vendeur

Client Relationship Manager and High Jewellery Grand Vendeur

About the Role

Luxury Recruit is exclusively engaged on this search for an

International Client Relationship Manager and High Jewellery Grand Vendeur

for a prestigious high-end jewelry brand. This role is showroom-based in Bond Street, requiring an experienced professional adept at working in a retail showroom environment and catering to an elite clientele.The ideal candidate will have significant experience in high-value jewelry sales, a portfolio of established UHNW (Ultra High Net Worth) clients, and the ability to travel internationally as needed. Candidates from similar luxury brands such as GRAFF, Harry Winston, Cartier, Van Cleef and Arpels, or comparable maisons will be given priority.Key Responsibilities:

Drive high-value sales by presenting the brand’s exceptional pieces to UHNW clients in the showroom and during private events or international appointments.Build and sustain long-term relationships with existing and prospective UHNW clients, ensuring an unparalleled luxury experience.Proactively identify and engage new clients through exclusive events, referrals, and bespoke client engagement strategies.Showroom Operations

Represent the brand as a trusted advisor and ambassador in the showroom, delivering an exceptional client experience.Stay up-to-date with the latest collections, bespoke creations, and rare gemstones by collaborating with the design and production teams.Business Development

Identify opportunities to collaborate with complementary luxury sectors such as private banks, concierge services, and auction houses.Develop and execute innovative approaches to enhance client loyalty and drive business growth.Market Knowledge and Travel

Conduct market analysis and monitor competitor activities to support business development strategies.Be prepared to travel as required to meet clients, attend events, and showcase collections internationally.Candidate Profile:

Experience and Background

Proven track record of achieving sales targets in high-end jewelry or comparable luxury sectors.Experience in a showroom or retail environment for leading brands such as GRAFF, Harry Winston, Cartier, Van Cleef and Arpels, or similar.Established network of UHNW clients and a deep understanding of their needs and preferences.Expertise in gemstones and bespoke jewelry; a gemology certificate (e.g., GIA, FGA) is highly desirable.Skills and Attributes

Exceptional sales and negotiation skills with a results-driven mindset.Outstanding interpersonal and communication skills, able to engage with discerning clientele effectively.Professionalism, discretion, and a deep understanding of luxury client expectations.Creative thinker with strong business development capabilities.Impeccable attention to detail and passion for the luxury market.Additional Requirements

Must be able to work in a Bond Street retail showroom environment.Fluent in English; additional languages are highly advantageous.What We Offer:

Competitive salary and performance-based incentives.An opportunity to represent one of the world’s most prestigious jewelry brands.A dynamic and luxurious working environment in the heart of London.How to Apply:

Interested candidates should send their CV and cover letter, detailing their experience and suitability for the role.Upload your CV * Please upload .doc, .pdf, .docx or .odt files under 5 MBI consent to Luxury Recruit using the above data to send me marketing emails, as detailed in the website privacy ..... full job details .....