Client Relationship Manager

Overview

Our client, an independent B2B renewable energy supplier, is looking for a Client Relationship Manager to join their team. As the Client Relationship Manager, you will be responsible for managing a portfolio of key account customers and will act as the primary contact for key accounts, building strong relationships, anticipating client needs and ensuring exceptional service is delivered throughout the customer journey - from onboarding through to contract renewal.If you have a minimum of 1 year’s experience in the energy sector within an account or relationship management role, have excellent communication skills, and are passionate about delivering outstanding client service – apply today!Responsibilities

Building and maintaining key account relationshipsManage queries and ensure they are dealt with in timely manner in line with agreed SLAsInvoice production and validation, offering bespoke options where neededCommunication with internal teams, assisting and providing information about your portfolioEnsure accounts are up to date and running efficiently (payments, meters, customer info etc)Qualifications / Skills

1 year energy industry experience either from a supplier or consultancy/ brokerCommercial account/ relationship management experienceExcellent communicator and dedicated in delivering outstanding customer careComputer literate with good knowledge of MS OfficeExcellent attention to detailNumerate with good analytical skillsExcellent verbal and written communication skillsAble to prioritise and manage your own workload with minimal ..... full job details .....