Client Relations Manager
Manage relationships end to end, ensuring excellent service, proactive communication, strong collaboration Your new company My client is looking for a Client Relations Manager to play a key strategic role in supporting and growing their UK business. Acting as the primary point of contact for a portfolio of clients, you will manage relationships end to end, ensuring excellent service, proactive communication, and strong collaboration across sales, operational, and support teams. Your new role Working closely with the Sales and Marketing team, you will take ownership of publishers who have signed up for sales representation services, managing their journey from onboarding through to established and successful working relationships. You will also contribute to brand building activity by creating and sharing marketing content, and presenting outcomes and insights to senior colleagues. Act as the main point of contact for assigned publisher clients, managing all queries and communication in a clear and proactive manner.Provide clients with regular sales updates and highlight relevant marketing opportunities.Advocate for client needs internally while clearly representing business requirements back to publishers.Collaborate with cross functional teams to deliver optimal outcomes for clients.Ensure publishers meet metadata, operational, and system requirements to remain on their critical path.Schedule, organise, and run client meetings, sales conferences, and presentations (in ..... full job details .....
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