Client Relations Coordinator

Primary contact for a portfolio of clients, acting as liaison, ensuring smooth operation of client accounts Your new company My client is looking for a proactive and client-focused individual to join their team. Acting as the primary point of contact for a portfolio of clients, you will play a vital role in ensuring their accounts run smoothly, managing metadata, analysing sales performance, resolving queries, and identifying new growth opportunities. This is a fantastic opportunity for someone who enjoys building relationships, working with data, and contributing to a fast paced, evolving environment.Your new role Serve as the main point of contact for a portfolio of publishing clientsManage and respond to client enquiries, ensuring timely and professional resolutionsAct as a liaison between clients and internal teams to ensure seamless deliveryOversee metadata, sales reporting, stock levels, and account administrationLead regular client meetings (virtual and in-person) to review performance and plansIdentify and develop new business and growth opportunities within client accountsCollaborate with marketing teams to support campaigns and promotional activityWork with operational teams to resolve logistical or supply chain issuesSupport onboarding and offboarding of clientsContinuously improve internal processes and client service deliveryWhat you''ll need to succeedExperience in publishing, books, or a related industry (1-2 years preferred)Strong communication and ..... full job details .....