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Permanent

Client Manager, Automotives

London
money-bag Negotiable
Posted 3 days ago

OverviewClient Manager, Automotive at Hearst UK — the UK’s leading premium publisher, home to Cosmopolitan, Esquire, Elle, Harper’s Bazaar, and Country Living. At Hearst UK, we don’t just create content — we shape culture. Our workplace is built on collaboration, creativity, and trust. We champion bold ideas, embrace innovation, and continually evolve to meet the moment — all while celebrating the legacy that’s brought us here. We’re proud of our heritage — but even more excited about making history.

The RoleAs the Client Manager – Automotive, you will play a key role in managing and nurturing automotive accounts. Working closely with the Client Partner – Automotive, you’ll take ownership of selected accounts to ensure category success. Your responsibilities will include overseeing the full sales cycle, evaluating client briefs, and developing a deep understanding of each client’s business and the broader industry landscape. We’re looking for a proactive, well-organised professional who is passionate about building strong client relationships and driving revenue growth.

Main Duties

Serve as the point of contact for developing Automotive clients, taking a 360-degree approach to account management, overseeing campaigns, and delivering exceptional service and value.

Develop automotive client relationships directly and via PR and media agencies.

Drive revenue growth by effectively managing client accounts and maximizing sales opportunities; develop account strategies and leverage cross-selling and upselling to achieve targets.

Utilise Salesforce and similar tools to manage the sales pipeline, opportunities, and account activities; take ownership of the sales cycle with accurate, timely updates.

Cultivate and maintain strong relationships with key client stakeholders; understand their business challenges, goals, and objectives; develop client business plans aligned with their needs.

Acquire extensive knowledge of clients’ businesses and industries, including market challenges, trends, and competition; stay up to date with the wider category landscape and provide insights to clients.

Collaborate with internal teams (sales, marketing, operations, and Portfolio Directors) to deliver exceptional client service; coordinate with support teams to meet client expectations.

Analyse account performance, sales metrics, and market trends; provide regular reports and recommendations to management.

What We Are Looking For

Track record of building revenues and developing direct client annual deals and contracts for annual activity.

Experience in the media industry with a deep understanding of the media landscape, trends, and best practices.

Vertical expertise relevant to the categories they are responsible for; knowledge of specific industries, market challenges, and opportunities.

Comprehensive understanding of media channels and their integration to develop cross-media strategies.

Proven ability to manage and nurture relationships with internal and external stakeholders; collaboration and outcomes.

Strong track record in managing client relationships, ensuring satisfaction, and delivering value-added solutions.

Skilled in developing compelling commercial narratives and strategies aligned with clients’ objectives.

Proficient in using data and insights to inform decisions and provide strategic recommendations.

Ability to drive operational efficiency and optimize processes and workflows.

Excellent negotiation skills with the ability to achieve mutually beneficial outcomes.

Strong conflict resolution skills to address challenges in client engagements.

Adaptability to changing market conditions, client needs, and priorities; ability to pivot strategies.

Proactively expanding personal networks within the industry.

Profound understanding of target audiences and the ability to engage them effectively.

Proficiency with industry platforms such as PowerPoint, Excel, Salesforce, TGI, Ad Intel, Ipsos Iris, and other data/tools to analyse data and drive insights.

Benefits and Inclusion

Hearst Exclusives: Good Housekeeping Taste and Beauty Testing Panels; access to office sample sales for beauty products and brands.

Inclusion, Health and Wellbeing: Specsavers eye care, a Health Cash Plan, and mental health support.

Discounted gym memberships and Cycle to Work scheme.

Location flexibility, Holiday Exchange, Charity Day and wellbeing resources; access to Hearst ERG groups.

Financial Wellness: Workplace Pension, Income Protection, Life Assurance, Season Ticket Loan; Salary Finance tools and financial wellbeing resources; Hearst discounts via the HAPI app.

Inclusion, Health and WellbeingHearst UK is deeply committed to using our influential brands to reflect the world we want to live in – one that respects, protects, represents and uplifts diverse voices. We recognise the benefits of creativity, collaboration and innovation from diverse teams, and we are building a sense of belonging where everyone feels heard.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Book and Periodical Publishing

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