OverviewClient Manager, Assembly Team
role at Talon
Role Description: As Client Manager you will have direct management over the assistants, whilst reporting to the Client Director. You will be dealing with the day-to-day running of various accounts and clients, helping them with efficiencies whilst being accountable for their OOH campaigns.
About UsAt Talon, our mission is to unlock the full potential of out of home, making it more effective, creative, measurable and sustainable than ever. We’re passionate about OOH and aim to drive the growth of this sector within the media industry. Evolve OOH is part of the Talon Group and is a global outdoor media agency; we strive to evolve the OOH medium through pioneering, results-driven tools, global team experience, and a passion for creativity.
A Day in the Life
Understand the strategy and objectives of the account(s), using your knowledge and experience to deliver and add value
Build and develop OOH relationships with suppliers; monitor ongoing activities related to them
Manage multiple plans in multiple markets concurrently
Communicate accurate planning information and campaign statuses to senior internal stakeholders, clearly and promptly
Compile and maintain accurate budgets and forecasts for senior management
Negotiate contracts and close agreements to maximise profit
Resolve client and campaign issues quickly, as and when they arise
Help build, maintain and utilise planning tools; ensure data is up to date and the wider team are equipped to assist
Coach and supervise Business Assistants in all aspects of their work
What We’re Looking For
Extensive UK and International OOH planning experience and market knowledge, locally and globally
Exceptional commercial acumen
First class relationship management skills; ability to communicate across all levels, both internally and externally
Second language advantageous
Strong people management skills and the ability to maximise a team’s potential through ongoing motivation, evaluation and development
Fearless prioritiser – you own it
Proactive problem-solver – you spot issues before they become problems
Confident communicator – you speak with clarity and purpose
Relationship builder – you’re the friendly face and trusted go-to for colleagues and clients
Team player with heart – you lift others up and celebrate shared wins
Digitally savvy – you’re fluent in Outlook, Teams, Excel, and other tools used to keep the day running
Detail-obsessed – nothing gets past you
Our TeamEvolve OOH/Talon International is an international team. We manage a large pool of clients and campaigns worldwide, value collaboration, and support each other to achieve success while having fun.
Why Us“The best thing about working at Talon is the space, time and expertise I’ve been given to grow and develop my skills.”
Our Values and How We Work TogetherWe Are BoldAs industry pioneers, we challenge the status quo, take pride in our people, big ideas and partnerships.
We embrace change
We challenge respectfully
We lead the way
We Are HumanWe are a diverse group of changemakers who value respect, fairness, and integrity and expect the same in return.
We value collaboration and togetherness
We are empathetic
We embrace individuality
We Are SmartOur learning-centric culture ensures our knowledge provides maximum value to each other and our clients.
We grow and learn
We are trusted
We are mission possible
Talon is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment where all individuals can thrive. We seek to employ and develop a workforce representative of the markets that we serve and brands that we represent.
EEO statements and legal requirements:
apply as required by law and company policy.
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